People supported by systems
NCM’s director-led model ensures that clients have direct access to an experienced management team who proactively engage to ensure service requirements continue to evolve throughout the lifecycle of the relationship.
Service teams are supported by industry-specific technology which provides the highest levels of control over client data and reporting outputs.
PEOPLE AND PROCESS
We continually invest in our people and they are the backbone of NCM’s service delivery platform. Only by recruiting, developing and retaining the best talent can NCM ensure the highest standards and deliver the continuity of service that clients demand.
Furthermore, by establishing processes with appropriate checkpoints and clear responsibilities we can deliver services consistently and efficiently.
NCM works with clients to develop a bespoke set of service delivery processes which integrate directly into our clients’ preferred way of working:
- Financial reporting
- Investor relations
- Company administration, reporting and filing
- Transaction management
COMPLEMENTARY TECHNOLOGY
NCM has implemented industry-leading systems, ensuring seamless information delivery through secure digital channels. This commitment not only enhances control but also elevates client experience.
NCM recognises the importance of data security and is CyberEssentials Plus accredited and continues to focus on environmental controls through regular penetration testing.
Onboarding – We have implemented a market leading digital onboarding solution to streamline the investor onboarding experience, reducing the number of touchpoints but collecting the right data first time.
AML Screening – Utilising data sets from one of world’s leading data providers, we provide continual screening capability to ensure all compliance obligations are met while delivering significant operational efficiencies.
Fund Accounting and Administration – We utilise a globally recognised solution for financial accounting and reporting which integrates directly into our investor portal.
Investor Portal – We deploy a fully integrated secure document repository and interactive dashboard reporting solution tailored to the individual requirements of investment managers and their investors.